Training

The Institute of Healthcare Quality (IHQ) strives to improve healthcare quality through training, encouraging knowledge sharing, fostering collaborations between healthcare providers, as well as events that drive the quality culture.

Click on FY2023 Programme Calendar (Apr 2023 to Mar 2024) to access the training dates for IHQ programmes.

For more details of the programmes, please click on the workshop name listed below.

For registration through the following:

S/N	Staff registering	Contact point
1.	HQ/NHGD Staff	Staff to submit course via iHR-LMS to submit a course booking for RO approval. L&D team will assist upon approval
2.	Institution NHG Staff	Staff to submit via respective Institution site HRD
3.	Non-NHG Staff	Please email your registration to ihq@nhg.com.sg

Please email ihq@nhg.com.sg if you have further queries about our programmes.

IHQ Programmes

S/No.	Workshops
1.	Clinical Practice Improvement (CPI) Programme
2.	Clinical Risk Management (CRM)
3.	Driver Diagram - Building a Theory of Improvement
4.	Failure Modes, Effects and Analysis (FMEA)
5.	Failure Modes, Effects and Analysis (FMEA) Masterclass
6.	Human Factors in Healthcare
7.	Medication Safety Certificate (Basic)
8.	Medication Safety Certificate (Intermediate)
9.	Measurement
10.	Patient Safety (Intermediate)
11.	Patient Safety and Quality Improvement (PSQI)
12.	Quality Improvement (QI) Toolkit
13.	Root Cause Analysis (RCA)
14.	Root Cause Analysis (RCA Masterclass)

* Fees are subject to 8% GST for every workshop per pax

All information is correct at time of print and is subject to change without prior notice.