On 23 Apr 2021, our panelists discussed their experiences in putting the concept of person-centered care into action and influencing its direction in national health policymaking, preventive health, care of vulnerable adults and home care.
Dr Kok Mun Foong discussed the new normal in terms of quality and patient safety, emphasising how a cultural shift will be required at the national level. Highlighting the importance of person-centered care, she also shared that there is mounting evidence that person-centered care can improve a patient's experience, the treatment quality, and overall health outcomes.
Prof Clive Tan spoke about preventive health and collaboration outside of healthcare settings. He emphasised the need of enabling people to make responsible, educated, and healthy choices. As caregivers, we must shift our attention from "What's wrong with you?" to "What matters to you?"