The NHG Family, together with partners and the community stepped up and displayed Collective Leadership to contribute to Singapore’s battle against the COVID-19 pandemic.

Tan Tock Seng Hospital's (TTSH) strong relationships with health and social partners, culture of continuous learning and innovation, as well as sustained emphasis on collective leadership, were instrumental in building a ‘Community of Care’ to help it stay resilient and on course in the battle against COVID-19.

The National Centre for Infectious Diseases (NCID) is a purpose-built facility designed to strengthen Singapore’s capabilities in infectious disease prevention and management. Alongside TTSH, it has been the epicentre of Singapore’s battle against the COVID-19 pandemic — providing clinical care and outbreak management, and leading in diagnostic testing, surveillance, and infectious disease research.

Yishun Health’s system-wide effort to contain the COVID-19 pandemic and care for patients has brought out the best in its people. Every member of Yishun Health has played an invaluable role and stepped up to keep hospital operations going and deliver quality care amid challenging times.

When COVID-19 outbreaks were detected among the migrant worker population in Singapore, Woodlands Health (WH) rose up to the national call to set up the first-of-its-kind Community Care Facility (CCF) at the Singapore EXPO. With WH at the helm, expertise and capabilities were harnessed and synergised across NHG, supported by public and private partners.

Mental health is an integral component of every individual’s overall state of health and well-being. It affects people of all ages and from all walks of life, and is thus a critical aspect of strengthening NHG’s River of Life framework. The Institute of Mental Health (IMH) supports individuals across various dimensions of mental health. It goes beyond treating the ill to keeping the well mentally healthy, and reducing the stigma associated with mental illness.

Primary care is the bedrock of Singapore’s care transformation journey. For more than two decades, the National Healthcare Group Polyclinics (NHGP) has been working hard to achieve a future-ready primary care ecosystem, one that is sustainable, accessible, and effective in improving population health. The COVID-19 pandemic has accelerated NHGP to operate in a new norm of care where innovation and technology are key to quality care for our patients while adhering closely to restrictions and safety measures.

The National Skin Centre (NSC) improves and advances the skin health of the population by setting the highest standard of excellence in dermatological care, education, and research. NSC’s continued efforts extend into the community, collaborating with partners to deliver holistic care to frail patients in nursing homes. When COVID-19 emerged in Singapore, NSC staff stepped up to meet the nation’s needs, providing exemplary care at the frontlines.